Fuyuko Gratton

“It's like when you're on hold and a recorded voice comes on telling you how much the company values you as a customer. Really? Then maybe you should hire some more support people so I don't have to wait thirty minutes to get help.”
― Jason Fried, Rework

“Workaholics don't actually accomplish more than nonworkaholics. They may claim to be perfectionists, but that just mean they're wasting time fixating on inconsequential details instead of moving on to the next task.”
― Jason Fried and David Heinemeier Hansson, Rework

“Pass on hiring people you don't need, even if you think that person's a great catch.”
― Jason Fried, Rework

“If you build software, every error message is marketing”
― Jason Fried, Rework