A ‘CLASSIC’ CHARACTERIZATION OF THE 1950s, BUT ALSO A REJECTION OF IT
William Hollingsworth Whyte, Jr. (1917-1999) was an American urbanist, sociologist, organizational analyst, journalist and author. He worked for Fortune magazine for 12 years, and was sponsored by them to interview CEOs of major corporations, which was the basis for this 1956 best-selling book.
He begins the first chapter with the statement, “This book is about the organization man… They are not the workers, nor are they the white-collar people in the usual, clerk sense of the word. These people only WORK for The Organization. The ones I am talking about BELONG to it as well. They are the ones of our middle class who have left home, spiritually as well as physically, to take the vow of organization life, and it is they who are the mind and soul of our great self-perpetuating institutions. Only a few are top managers… they are of the staff as much as the line, and most are destined to live poised in a middle area … But they are dominant members of our society nonetheless. They have not joined together into a recognizable elite… but it is from their ranks that are coming most of the first and second echelons of our leadership, and it is their values which will set the American temper. The corporation is the most conspicuous example, but he is only one, for the collectivization so visible in the corporation has affected almost every field of work.” (Pg. 3)
He continues, “they have no great sense of plight; between themselves and organization they believe they see an ultimate harmony and… they are building an ideology that will vouchsafe this trust. It is the growth of this ideology, and its practical effects, that is the thread I wish to follow in this book... Officially, we are a people who hold to the Protestant Ethic… there is almost always the thought that pursuit of individual salvation through hard work, thrift, and competitive struggle is the heart of the American achievement. But the harsh facts of organization life simply do not jibe with these precepts.” (Pg. 4-5)
He goes on, “The older generation may still convince themselves, the younger generation does not. When a young man says that to make a living these days you must do what somebody else wants you to do, he states it not only as a fact of life that must be accepted but as an inherently good proposition. If the American Dream deprecates this for him, it is the American Dream that is going to have to give, whatever its more elderly guardians may think… I am going to call it a Social Ethic… it rationalizes the organization’s demands for fealty and gives those who offer it wholeheartedly a sense of dedication in doing so… it converts what would seem in other times a bill of no rights into a restatement of individualism. But there is a real moral imperative behind it, and … [it is] this moral basis, not mere expediency, [that] is the source of its power.” (Pg. 6)
He adds, “The fault is not in organization… it is in our worship of it. It is in our vain quest for a utopian equilibrium… There are only a few times in organization life when he can wrench his destiny into his own hands… But when is that time? Will he know the time when he sees it?... If he goes against the group, is he being courageous---or just stubborn? Helpful---or selfish? Is he, as he so often wonders, right after all? It is in the resolution of a multitude of such dilemmas, I submit that the real issue of individualism lies today.” (Pg. 14-15)
He observes, “the real impact of scientism is upon our values. The danger… is not man being dominated but man surrendering. At the present writing there is not one section of American life that has not drunk deeply of the promise of scientism. It appears in many forms---pedagogy, aptitude tests, that monstrous nonentity called ‘mass communication’---and there are few readers who have not had a personal collision with it.” (Pg. 35)
He observes, “there is always the common thread that a man must belong and that he must be unhappy if he does not belong rather completely. The idea that conflicting allegiances safeguard him as well as abrade him is sloughed over, and for the people who must endure the tensions of independence there is no condolence; only the message that the tensions are sickness---either in themselves or in society. It does not make any difference whether the Good Society is to be represented by a union or by a corporation or by a church; it is to be a society unified and purged of conflict.” (Pg. 50-51) Later, he adds, “The organization man is not yet so indoctrinated that he does not chafe at the pressures on his independence, and sometimes he even suspects that the group may be as much a tyrant as the despot it has replaced. It is the burden of the new group doctrine that such misgivings… are simply a lack of knowledge, a lack of mastery of managerial techniques.” (Pg. 55)
He suggests, “The bureaucrat as hero is new to America, and older, conventional dreams of glory do linger on… But slowly the young man at the microscope is joined by other young men at microscopes; instead of one man dreaming, there are three or four young men. Year by year, our folklore is catching up with the needs of organization man.” (Pg. 83)
He predicts, “I return to my pessimistic forecast. Look ahead to 1985. Those who will control a good part of the educational plant will be products themselves of the most stringently anti-intellectual training in the country… to judge by the new suburbia the bulk of middle-class parents of 1985 will know no other standards to evaluate education of their children than those of the social-adjustment type of schooling. And who will be picking the schools to endow and sitting on the boards of trustee? More and more it will be the man of The Organization… the ‘modern man’ in sum, that his education was so effectively designed to bring about.” (Pg. 110)
He summarizes, “trainees express the same impatience. All the great ideas, they explain, have already been discovered and not only in physics and chemistry but in practical fields like engineering. The basic creative work is won, so the man you need… is a practical, team-player fellow who will do a good shirtsleeves job. ‘I would sacrifice brilliance,’ one trainee said, ‘for human understanding every time.’ And they do, too.” (Pg. 152)
He says, “In this absorption in work, many people believe, lies the seat of the executive neurosis… But this is not the nub of his problem. His long absorption in work to the exclusion of everything else may hit him very hard when he retires and finds himself illiterate in the other kinds of life. But if work is a tyranny, it is a self-imposed tyranny. He sees the disparity between work and leisure only as a minor conflict. It is something he feels he SHOULD worry about. And he hasn’t the time.” (Pg. 166)
He criticizes ‘Aptitude Tests,’ and similar measures: “In return for the salary that The Organization gives the individual, it can ask for superlative work from him, but it should not ask for his psyche as well. If it does, he must withhold. Sensibly---the bureaucratic way is too much with most of us that he can flatly refuse to take tests without hurt to himself. But he can cheat. He must. Let him respect himself.” (Pg. 222)
He explains, “I now turn to the organization man at home… I am going to examine him in the communities that have become his dormitories… They are communities made in his image. There are other kinds of people there too… But it is the young organization man who is dominant. More than others, it is he who organizes the committees, runs the schools, selects the ministers, fights the developers, makes the speeches, and sets the styles.” (Pg. 295)
He asserts, “Openly stated, the reasoning would go something like this: Most of us are at a pretty critical stage in our careers; it is just about now that we will realize that some of us are really going to go ahead and some of us aren’t. If you find you are going ahead, it’s rubbing it in unfairly to make it obvious to the others who aren’t. You have broken the truce. The job, then, is not to keep up with the Joneses. It’s to keep DOWN with them.” (Pg. 346)
He states, “For ultimately his tyranny is self-imposed… the increasing benevolence of human relations, the more democratic atmosphere, has in one way made the individual’s path more difficult. He is intimidated by normalcy. He too has become more adept at concealing hostilities and ambitions, more skillfully ‘normal,’ but he knows HE is different and he is not sure about the others. In his own peculiarities, he can feel isolated, a fraud who is not what he seems.” (Pg. 401)
He concludes, “Here, finally, is the apotheosis of the Social Ethic… the dominant motif is unmistakable. Not just as something expedient, but as something right, the organization transients have put social usefulness at the core of their beliefs. Adaptation has become more than a necessity; in a life in which everything changes, it has become almost a constant.” (Pg. 435) “he must FIGHT the Organization… for the demands for his surrender are constant and powerful, and the more he has come to like the life of organization the more difficult does he find it to resist these demands, or even to recognize them. It is wretched, dispiriting advice to hold before him the dream that ideally there need be no conflict between him and society…The peace of mind offered by organization remains a surrender, and no less for being offered in benevolence. That is the problem.” (Pg. 448)
This book was very influential when it was first published, but it still has much to offer the modern reader.