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Will’s Year In Books

Will’s 2025 Year in Books

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Will Bermender

Goodreads Author

Born

in Rochester, New York, The United States

Website

http://willbermender.info

Twitter

willbermender

Genre

Business, Nonfiction

Member Since

May 2015

URL

https://www.goodreads.com/will_bermender

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From startups and rapid growth environments to post-merger integrations and Fortune 500 turnarounds, Will Bermender has spent the past two decades building shareholder value by driving cross-functional process changes to align business processes around the customer. Today Bermender leverages his unique blend of experience as Chief Customer Officer and Marketing Operations Turnaround Leader to help companies supercharge profitable growth as a management advisor, board director and private investor. With proven success in both publicly held and private equity portfolio companies across a diverse range of competitive industries, Will Bermender's customer-centric strategies and tactics are adaptable to any company stage and market. ...more

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Will Bermender's Blog

Rolling into a new week sometimes feels like the Penrose Stairs… https://t.co/KYzIzRnI7s

Rolling into a new week sometimes feels like the Penrose Stairs… https://t.co/KYzIzRnI7s
— Will Bermender (@WillBermender) May 11, 2026

from Will Bermender on Twitter

May 11, 2026 at 05:51AM Read more of this blog post »

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Published on May 11, 2026 03:55

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Will Bermender’s books

Average rating: 5.0 · 1 rating · 0 reviews · 1 distinct work

Upgrading the Customer Matrix : Maximizing Customer Acquisition, Retention and Profitability Through Customer Experience Management

it was amazing 5.00 avg rating — 1 rating — published 2010 — 2 editions

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* Note: these are all the books on Goodreads for this author. To add more, click here.

Will is Currently Reading

Will Bermender is currently reading

Pride and Prejudice, Annotated (Modern Library Classics)

by Jane Austen

bookshelves: currently-reading

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Feb 21, 2026 09:17AM

Will Bermender is currently reading

Skyshade (Lightlark, #3)

by Alex Aster (Goodreads Author)

bookshelves: currently-reading

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Jun 30, 2025 08:00AM

Will Bermender is currently reading

Nightbane (Lightlark, #2)

by Alex Aster (Goodreads Author)

bookshelves: currently-reading

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Jun 23, 2025 12:30PM

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Will’s Recent Updates

Will Bermender wrote a new blog post Rolling into a new week sometimes feels like the Penrose Stairs… https://t.co/KYzIzRnI7s Rolling into a new week sometimes feels like the Penrose Stairs… https://t.co/KYzIzRnI7s — Will Bermender (@WillBermender) May 11, 2026 from Will Berm Read more of this blog post »
May 11, 2026 04:48AM · like
Will Bermender is currently reading Pride and Prejudice, Annotated (Modern Library Classics) by Jane Austen	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Feb 21, 2026 09:17AM · like
Will Bermender finished reading Nothing Like the Movies (Better Than the Movies #2) by Lynn Painter (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Feb 13, 2026 01:30PM · like · preview book See a Problem? We’d love your help. Let us know what’s wrong with this preview of Nothing Like the Movies by Lynn Painter. Problem: Details (if other): Thanks for telling us about the problem. Not the book you’re looking for? Preview — Nothing Like the Movies by Lynn Painter <iframe sandbox id="wrongBookKindlePreviewScreen">
Will Bermender is currently reading Nothing Like the Movies (Better Than the Movies #2) by Lynn Painter (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Feb 11, 2026 05:24PM · like · preview book See a Problem? We’d love your help. Let us know what’s wrong with this preview of Nothing Like the Movies by Lynn Painter. Problem: Details (if other): Thanks for telling us about the problem. Not the book you’re looking for? Preview — Nothing Like the Movies by Lynn Painter <iframe sandbox id="wrongBookKindlePreviewScreen">
Will Bermender finished reading The Afterlife of Holly Chase by Cynthia Hand (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Dec 26, 2025 07:40AM · like · preview book See a Problem? We’d love your help. Let us know what’s wrong with this preview of The Afterlife of Holly Chase by Cynthia Hand. Problem: Details (if other): Thanks for telling us about the problem. Not the book you’re looking for? Preview — The Afterlife of Holly Chase by Cynthia Hand <iframe sandbox id="wrongBookKindlePreviewScreen">
Will Bermender is currently reading The Afterlife of Holly Chase by Cynthia Hand (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Dec 23, 2025 05:30PM · like · preview book See a Problem? We’d love your help. Let us know what’s wrong with this preview of The Afterlife of Holly Chase by Cynthia Hand. Problem: Details (if other): Thanks for telling us about the problem. Not the book you’re looking for? Preview — The Afterlife of Holly Chase by Cynthia Hand <iframe sandbox id="wrongBookKindlePreviewScreen">
Will Bermender is currently reading Skyshade (Lightlark, #3) by Alex Aster (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Jun 30, 2025 08:00AM · like · preview book See a Problem? We’d love your help. Let us know what’s wrong with this preview of Skyshade by Alex Aster. Problem: Details (if other): Thanks for telling us about the problem. Not the book you’re looking for? Preview — Skyshade by Alex Aster <iframe sandbox id="wrongBookKindlePreviewScreen">
Will Bermender is currently reading Nightbane (Lightlark, #2) by Alex Aster (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Jun 23, 2025 12:30PM · like · preview book See a Problem? We’d love your help. Let us know what’s wrong with this preview of Nightbane by Alex Aster. Problem: Details (if other): Thanks for telling us about the problem. Not the book you’re looking for? Preview — Nightbane by Alex Aster <iframe sandbox id="wrongBookKindlePreviewScreen">
Will Bermender rated a book it was amazing Powerful (The Powerless Trilogy, #1.5) by Lauren Roberts (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Jun 15, 2025 01:04PM · like · preview book See a Problem? We’d love your help. Let us know what’s wrong with this preview of Powerful by Lauren Roberts. Problem: Details (if other): Thanks for telling us about the problem. Not the book you’re looking for? Preview — Powerful by Lauren Roberts <iframe sandbox id="wrongBookKindlePreviewScreen">
Will Bermender rated a book it was amazing Reckless (The Powerless Trilogy, #2) by Lauren Roberts (Goodreads Author)	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
Jun 10, 2025 01:10PM · like · preview book See a Problem? We’d love your help. Let us know what’s wrong with this preview of Reckless by Lauren Roberts. Problem: Details (if other): Thanks for telling us about the problem. Not the book you’re looking for? Preview — Reckless by Lauren Roberts <iframe sandbox id="wrongBookKindlePreviewScreen">