Bob Wall
More books by Bob Wall…
“In your conversations, what percentage of the conversation is spent talking about you versus what is going on with the other person? Generally, people who lack empathy don't ask much about other people. They don't care. It doesn't even occur to them to ask.”
― Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees
― Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees
“To develop empathy, we must care about the experiences, feelings, needs, and wants of the people around us. We must care enough to turn away from our self-centered thinking and focus on others to develop an understanding of the meaning and feelings associated with events occurring in their lives.”
― Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees
― Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees
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