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228 pages, Hardcover
First published May 3, 2011
"When someone is sad and hopeless, the last thing they need to feel is that they are the only ones in the world with that feeling. So, if you feel sorry for someone, don’t pretend to be happy. Don’t pretend to care only about their problems. People aren’t stupid. Not all of us, anyway. If someone’s little brother disappears, don’t give him a free hamburger to make him feel better—it doesn’t work."