Jim

“Although my firm works with a variety of clients and industries, our customers all have three values in common: 1.  They value education and outside advice. 2.  They value and invest in their greatest asset, their employees. 3.  They treat their vendors like partners. I”
― Colleen Stanley, Emotional Intelligence for Sales Success: Connect with Customers and Get Results

“derived from the assessment tool, the Emotional Quotient Inventory 2.0 or EQ-i 2.0®, distributed by Multi-Health Systems, one of the world’s leading assessment companies. This instrument measures a cross-section of interrelated emotional and social competencies, skills, and facilitators that determine how effectively we understand and express ourselves, understand others and relate with them, and cope with daily demands. We use this assessment with many of our clients to establish a baseline of competencies and identify areas of improvement. We know that what gets inspected and measured does improve. In”
― Colleen Stanley, Emotional Intelligence for Sales Success: Connect with Customers and Get Results

“I know that most men, including those at ease with problems of the greatest complexity, can seldom accept even the simplest and most obvious truth if it be such as would oblige them to admit the falsity of conclusions which they have delighted in explaining to colleagues, which they have proudly taught to others, and which they have woven, thread by thread, into the fabric of their lives. | Leo Tolstoy”
― David B. Drake, Narrative Coaching: The Definitive Guide to Bringing New Stories to Life

“Sitting in this hut … the scent of Grandmother’s tea … Memories grabbed Wax by his collar and shoved him face-first up against his past.”
― Brandon Sanderson, Shadows of Self