Tov Are Jacobsen

“How is it possible that our departmental silos are operating with agility, but our companies are hopelessly rigid and slow?”
― Jeff Gothelf, Lean UX: Applying Lean Principles to Improve User Experience

“and then I decided I was a lemon for a couple of weeks.”
― Douglas Adams, Life, the Universe and Everything

“The market for vacuum cleaners alone is huge: Transparency Market Research estimated it at $11 billion in 2012 and projected an increase to $14.6 billion by 2018, with robotic vacuum sales rising faster than others.”
― Anonymous

“We found that suppliers of nonstrategic products and services don’t fully appreciate this purchasing task. So when they try to land a deal, they make two common mistakes. THEY FOCUS DOGGEDLY ON THEIR OFFERINGS’ DISTINCTIVE FEATURES EVEN WHEN CUSTOMERS DON’T WANT OR NEED THEM. The hope is that features that go beyond the specifications will win over the customer and get him or her to pay a premium. But trying to persuade a skeptical customer that such extras will add value is no easy task,”
― Anonymous