Vernon’s Reviews > The Business of UX Writing > Status Update
Vernon
is 74% done
“create onboarding modules around voice and tone for new employees; run regular, live, interdepartmental workshops for individual contributors who write user-facing copy”
— Feb 16, 2023 10:39PM
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Vernon’s Previous Updates
Vernon
is 84% done
Show, don’t tell. Give visibility of all current tasks so stakeholders can understand when turnaround times might be longer.
— Feb 24, 2023 09:59PM
Vernon
is 81% done
Often overlooked and yet critical to UX Writing is planning and executing the distribution of voice and tone.”
— Feb 22, 2023 03:30AM
Vernon
is 78% done
“support and sales representatives who talk to users every day and are in a better position than I am to say which terms resonate and which don’t.”
— Feb 20, 2023 03:09AM
Vernon
is 73% done
Documentation and process are crucial to the depth and breadth of UX writing.
— Feb 15, 2023 01:55PM
Vernon
is 66% done
Use qualitative research to understand why … and avoid taking shots in the dark.
— Feb 08, 2023 01:55PM
Vernon
is 55% done
“When we focus on only one metric—in this case, the click-through rate—writing unethical copy becomes scarily easy.”
— Jan 26, 2023 08:59PM
Vernon
is 54% done
“if we don’t measure what we’re doing, we can’t improve it.”
— Jan 26, 2023 02:12AM
Vernon
is 45% done
It takes research and empathy … to understand not only where users are getting stuck, but why.
— Jan 18, 2023 02:30AM
Vernon
is 26% done
Learn which business goals where UX writing can have impact, and those where the ROI is too low to make a difference.
— Jan 01, 2023 01:03PM